Medical Office Administration

Administrative professionals are overseeing and coordinating the office procedures for several of today’s leading companies. Business owners are increasingly turning to their administrative professionals for office management expertise, support, and efficiency. You are skilled at multitasking and organizing. In a team workplace, you are a strong communicator who is empathetic to the needs of doctors, medical assistants, and patients. Medical office assistants enjoy managing the operations of the office through time management; they are at ease with using technology because they know that it helps get the job done. Enroll in the Medical Office Administration program at Central Piedmont and earn an Associate of Applied Science or a certificate in medical office administration.

What You Will Learn

You will become well-versed in medical and legal terms, insurance claims, and legal and ethical topics. Program training includes efficient typing, computing inventory, overseeing budgets and finances, and handling cash transactions. You will train with popular technology systems and software for coding, maintaining records, scheduling appointments, transcribing information, creating documents and files, gathering electronic resources, and communicating with patients and vendors. The coursework emphasizes professional development so that you are prepared for the industry. Upon completion of the program, you will be able to:

• evaluate and use appropriate oral and written communication for an office environment; this will include use of proper spelling, grammar, and solid sentence structure when speaking and writing business correspondence
• integrate computer applications to create professional deliverables; you will be expected to select appropriate software to produce documents, presentations, spreadsheets, and complete Internet research
• identify, differentiate, and assess the appropriate procedures to follow in your perspective office environment; this will include knowledge of the terminology used in the industry (e.g. legal or medical) to properly create, format, and/or transcribe perspective documents

Upon program completion, graduates find employment opportunities in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare-related organizations.

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Why Choose Central Piedmont

Learn how to respond to the demands of a dynamic computerized workforce from our team of professional instructors. Our program hosts an annual Administrative Professionals’ Summit, where students attend to gain professional development, networking opportunities, and faculty insights into the career. You will also have the option to complete over 160 hours of hands-on work-based learning as credit towards your office administration degree. With campus locations in a bustling city, you will have a range of medical facilities and offices available as employment opportunities around the Charlotte region. 

Real World Education

At Central Piedmont, your education goes beyond what you learn in class. We offer numerous opportunities for you to enhance your learning — and to make friends, network, and pursue your passions — through clubs and organizations, sports, events and activities, leadership opportunities, job experience, volunteer experiences, visual and performing arts, and even international experiences.