Online Learning Resources
Online Student Access
Learning Online with Brightspace
The Central Piedmont Library has established a Brightspace Help page for students. The Brightspace Help page shows students how to access Brightspace, Turn on Notifications for courses, and allows students to register for Brightspace Orientation Sessions. Be sure to visit the Brightspace Help page for students to learn more about navigating your online classes.
"Netiquette"
Learn about "netiquette" — best practices when communicating with college faculty, staff, and other students digitally.
Faculty Information and Support
If you are a Central Piedmont employee in need of Online Learning support or development, please visit the Online Learning site for faculty and staff on the intranet. We have developed resources, support documentation, training opportunities and more to serve you. ITS also provides several information technology resources for faculty and staff.
Online/Distance Learning Student Support
Central Piedmont representatives are trained and ready to assist you in overcoming any barriers to learning. We want you to be successful in your courses and educational pursuits. For other student resources, including admissions, registration, financial aid, advising, and more, visit cpcc.edu/current-students.
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Online Learning Technical Requirements
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Help with Brightspace from the Library
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Classroom and Learning Support
If you are having trouble with or have questions about a course's content or structure, please first communicate these concerns to the course instructor. Generally, they are able to resolve concerns within a short time. If you do not have your instructor's contact information, please see the course syllabus.
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Technical Support
If you are experiencing technical difficulties or errors, please contact the Service Desk for help. This would include such things as login problems, error messages, and software issues.
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Online Learning Student Complaints